This Help Centre page brings together video resources from Chesneys. Whether you’re looking to buy a Chesneys fire or looking after an existing one, have a scroll through these guides.
This page also has info on the HEAT range, for Chesneys outdoor models. From choosing your firewood to removing fire bricks, we hope our Help Centre: Chesneys guide provides the info you need.
Chesneys are internationally recognised as a leading brand in the luxury heating sector, offering a diverse portfolio of appliances and surrounds. Their hybrid outdoor products combine heating and cooking functionality. Are you looking to buy a Chesneys fire? Or just looking for more information on Chesneys products? We stock a wide range, including inset fires, stoves and HEAT models. Examples include the Odeon Surround, the ever-popular Salisbury series and the Chesneys HEAT & Grill.
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Chesney Stoves
How to identify good firewood
If you’re looking to light a fire, then finding the right wood to burn is a crucial first step. This guide from Chesneys talks through what you’re looking for from your firewood.
This video shows:
- How to check wood for moisture
- What makes a wood suitable for burning
How to light a Chesneys wood stove
This guide from Chesneys details how to set up and light your stove, and how to add more wood to the stove once lit.
This video shows:
- How to build your fire
- How to add more wood to a lit stove
- How to run your stove to reach optimum temperature
How to adjust stove door tension
This quick Chesneys guide details how to check your stove door to see if it requires adjustment, and how to loosen or tighten the door if it does.
This video shows:
- How to check whether your stove door needs adjusting
- How to tighten or loosen the door of your Chesney stove
- What you’ll need
How to change stove glass
This quick guide from Chesneys details how to correctly remove glass from the stove door.
This video shows:
- How to change glass on a Chesneys stove
- What you’ll need
How to remove fire bricks and baffles
This quick guide from Chesneys details how to remove the fire bricks, side cheeks and baffles from your stove.
This video shows:
- How to remove fire bricks and baffle from a Chesneys stove
- How to remove steel secondary baffle
Chesneys HEAT Range
Getting started with Chesneys HEAT
This introductory guide from Chesneys discusses the HEAT range, gives consumer advice and details how to fit the flue and side shelves.
This video shows:
- How to fit the flue and side shelves to a Chesney HEAT model
- How to lower the grill for more cooking heat
- How to switch between cooking and heating modes
As a versatile kamado grill, the Big Green Egg offers plenty of ways to cook. This guide discusses some ways to cook and which accessories help achieve the best results.
This video shows:
- Methods of direct and indirect cooking
- Relevant accessories from Big Green Egg
- How to achieve direct and indirect cooking at the same time
Getting the best from your Chesneys HEAT
This guide to the Chesneys HEAT range has advice and tips for usage, and outlines some of the cooking options and accessories available.
This video shows:
- The recommended lighting method for Chesney HEAT models
- Some of the accessories and cooking methods available for HEAT models
- Troubleshooting tips
Looking after a Chesneys HEAT appliance
This guide to the Chesneys HEAT range outlines some of the weathering and wear that can affect the look of HEAT units, and details how to prevent or repair it.
This video shows:
- How to keep your HEAT unit in its best condition
- How to restore the original look of your HEAT unit
- How to clean the interior of a HEAT unit