Online ordering

Our website offers prices and ordering options for a wide range of fires and stoves, as well as outdoor living products, hard coolers and other accessories. Whether you’re browsing for ideas or ready to make a purchase, we hope you find just what you’re looking for. Please see our FAQ for online ordering below:

I’ve seen a fire I like on the website – does the price listed include installation?

No – prices listed for indoor fires and stoves are ‘Supply Only’ prices. Please contact us on 01694 724 199 or via sales@confires.co.uk to discuss any installation needs. We can arrange a free survey for your property, after which we will contact you with a full quote for the proposed work. Additional costs incurred by installation include flue materials, man hours, transport and any additional services required.

How much will delivery cost?

Cost of delivery will be calculated and applied to your order at checkout. Delivery charges may vary depending on your region. Where products specify free delivery, no delivery charges will be added to your order.

What lead time can I expect on my fire?

Lead times vary significantly between different manufacturers and models of fire. We would advise customers to contact us to query lead times prior to purchasing a fire. Lead times are changeable and subject to the availability of materials – as such, it is always worth confirming lead times to avoid disappointment.

If you have any other questions regarding our online ordering process, please do not hesitate to contact us on 01694 724 199 or sales@confires.co.uk